Find answers to the most common questions about our freight and logistics services. Can't find what you're looking for? Contact our team — we're happy to help.
We offer road freight (domestic), sea freight (FCL & LCL, international), air freight (express and standard), warehousing, and customs clearance services across Australia and Asia-Pacific.
You can request a quote through our website's contact form, or call us on +61 2 9876 5432. We'll respond within 2 business hours.
Yes. Our licensed customs brokers handle all import and export customs declarations, duty calculations, and quarantine inspections on your behalf.
Absolutely. All shipments receive a tracking number upon booking. You can track your cargo via our portal or by contacting our support team.
For road freight, we accept shipments from a single parcel. For sea freight, we offer LCL (Less than Container Load) options starting from 1 CBM. Air freight accepts from 5 kg.
Transit times vary by destination. Sydney to Singapore is typically 8–12 days; Sydney to Shanghai 10–14 days; Sydney to Los Angeles 18–22 days.
Basic cover is included in all standard shipments. We also offer comprehensive marine cargo insurance for higher-value goods. Please ask our team for details.
We service all capital cities and major regional centres including Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra, Darwin, and Hobart.
Still Have Questions?
Our team is ready to help with any freight or logistics enquiry.
